What clients say about Professional Word Services
Publication production services
I’ve known Paula since she first established Professional Word Services and my company, SUBStitution Pty Ltd, has used her services for more than a decade. Paula’s daily newspaper background shines through in her unwavering commitment to deadlines, accuracy and smooth work flow. When Paula takes on a project, you know it will be delivered — on time, on budget and to a high standard.
— Anne Burgi, director, SUBStitution Pty Ltd
Website writing services
Professional Word Services was able to take a dispassionate look at our business and identify the core of what we offer customers in our target markets. PWS then created clear and concise marketing messages for our website that were easily understood and valued by our prospects, and to which we have had a good response. I would gladly use Paula’s services again for my own business, and in fact we are using PWS to complement and enhance some of our service offerings to our clients.
— Vivek Aiyer, director, Hiddencove Solutions Pty Ltd
Website: www.hiddencovesolutions.com
Professional association magazine editor
I had the privilege to work with Paula Ruzek over a 10-year period on two leading human resources publications, HRMonthly and Inside AHRI.
As Managing Editor I relied heavily on Paula as editor to manage and execute all editorial co-ordination and collection; editorial compilation and pagination; pre-print and completion to print through to distribution of these two very different monthly publications.
Paula is a gem. She is intelligent, insightful, hardworking, completely trustworthy, a skilled wordsmith, a technologist, a project manager, a relationship builder and a thinker and doer.
She is wonderful to work with as she is collaborative by nature and although a self-starting autonomist, is equally a team player.
I would strongly suggest that Paula is one of the best independent operators in the business.
— David Wallage, Life Fellow,
Australian Human Resource Institute,
founder and former Managing Editor,
HRMonthly and Inside AHRI
Proofreading and editing services
Paula’s contribution to the BRW production desk was invaluable. She was mainly involved in proofreading and the editing of the contents page, which meant that she had an overall final view of the magazine.
From this perspective, she was able to see inconsistencies and errors in the editorial content. The errors might seem small, such as a little word like million instead of billion, but as you can imagine that has great impact in a business magazine such as BRW.
Paula’s energy and enthusiasm, and love of words and a good story are qualities that make her a great asset in any editorial team.
— Anna Wolf, BRW production manager, 1999-2006
Editorial services to a professional association
It was my pleasure to work closely with Paula Ruzek for six years when she was editor of HRMonthly and Inside AHRI, national publications of the Australian Human Resources Institute. Paula did an absolutely outstanding job. Apart from producing high-quality work, Paula was a delight to work with — she made things easy for me and other contributors.
Paula is one of the most organised people I have ever worked with. She never missed a production deadline, although people like me and many others did. As a consequence, she would continually work with us, providing fantastic support in helping us with our contributions about AHRI, both writing and rewriting our work. She never made us feel inadequate and was never judgmental, only helpful and supportive.
At the same time, Paula ensured that the editorial content was of high quality and her professional work with HRMonthly was top class. Her passion and energy were keys to her success with this publication.
Paula displayed excellent technical skills and fine people management qualities — it is rare to fine both these dimensions in one person.
— Sandra Cormack, former National Professional Development Manager,
Australian Human Resources Institute
Paula Ruzek provided a range of writing and editing services to the Australian Human Resources Institute, which I headed as National President for several years.
Every publication we produced spoke to more than 10,000 members, all with a different involvement in human resources. Paula’s capacity to quickly pick up the tone and language, and help us minimise the jargon, was nothing short of amazing.
A true professional, she presents written information clearly and interestingly, yet also has the interpersonal skills to edit what people have written and have them feel happy about the changes.
Part of my role was to write a monthly column for our newspaper, Inside AHRI. Paula would take my draft and work her magic so that when I saw it next, it was so much more alive, succinct and interesting.
Professionally, I have worked in executive recruitment for many years. Having recommended Paula to a client organisation of mine, they have since been glowing about her enhancement of their written material, whether marketing collateral, online presence or testimonials.
I would not hesitate to recommend Professional Word Services to any organisation or individual needing to create a powerful pathway through the thicket of words that confronts us every day.
— Jim Bailey, partner, BaileyShaw
Former national president,
Australian Human Resources Institute
Publication production services
Paula is a rarity among journalists, being able to take a holistic view of the entire production process. This translates into a practical, hands-on ability to produce layouts and understand the essential role of revenue (i.e. advertising) and, consequently, the need to place display ads to maximum benefit.
Paula is exceptionally disciplined, which means she is able to not only set (and accept) tight deadlines, but also to meet them.
She is assiduous and her attention to detail is impressive. During our many years of working together on HRMonthly we were based in different production offices, which meant her rigorous communication skills were essential.
She was also attending to the needs of other diverse clients, which was a test of her considerable organisational and time-management skills that she passed with flying colours.
Paula is an exceptional wordsmith who delivers much, much more.
— David Fallick, publisher, Indigo Arch Pty Ltd
Former advertising manager, HRMonthly,
the national magazine of the
Australian Human Resources Institute
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